Why phone scams are so difficult to tackle
Many of us now refuse to answer telephone calls from an unknown number, for fear that it could be a scam. And we dread receiving a text message, purportedly from our bank or a delivery firm, again due to concerns that it might be from fraudsters.



Recorded voice inviting me to apply for my refund which will be severely reduced by recent government legislation, if I do not act quickly - a meaningless message. Invites you to press 5 or 9.
Cold call, recorded voice inviting me to apply for my refund which will be severely reduced by recent government legislation, if I do not act quickly. Who are they? What refund??? Sorry to say you should just hang up!!!!
Scammer